Last updated: 8 October 2026
This Privacy Policy explains how Prime Property Consultant (“we”, “us”, “our”) collects, uses and protects your personal information when you visit primepropertyconsultant.com or contact us through it.
Who we are
Prime Property Consultant
7th Floor, 718, Spaze Palazo, SPR Road,
Sector 69, Gurugram, Haryana – 122018
Phone: +91 7863002200
Email: saini@primepropertyconsultant.com
MSME (Udyam) Reg. No: UDYAM-HR-05-0134340
Information we collect
Enquiry form: your name, email address, phone number (optional), the service you are interested in, and the requirements you describe. If you send an enquiry from a property page, the enquiry also records which property you asked about.
Callback form (Request a callback / Quick Enquiry): your name and phone number.
Consent record: when you submit a form, we record the date and time of your submission and your consent to be contacted.
Calls, emails and WhatsApp: if you contact us directly, we receive your phone number, email address or WhatsApp details and the content of your messages.
Technical information: our hosting server automatically records basic technical data such as your IP address, browser type and the pages you visit, for security and to keep the website working properly.
Please do not share passwords, payment details or identity documents through our website forms.
How we use your information
We use your information only to:
- respond to your enquiry or callback request;
- share property options, pricing and availability that match your requirements;
- arrange property visits and follow up on your enquiry;
- keep a record of our communication with you;
- keep our website secure and protect our forms from spam;
- meet our legal and regulatory obligations.
When you submit a form, you agree that we may contact you by phone, email or WhatsApp about your enquiry. We do not sell or rent your personal information to anyone.
Spam protection
Our forms use validation, a hidden anti-spam field and submission limits. To apply these limits, we temporarily use a coded (hashed) version of your IP address, which is not used to identify you.
Sharing your information
We share your information only where needed to handle your enquiry:
- Property owners and developers: when you ask about a specific property, we may share your name and requirements with its owner or developer to confirm availability, pricing or a site visit.
- Service providers: our website hosting, email and website maintenance providers process data on our behalf and only to provide their services to us.
- Legal requirements: we may disclose information where required by law or by a government authority.
Cookies
Our website uses only the cookies and browser storage needed for it to function, such as security checks on our forms. WordPress also uses cookies for administrator login, which do not apply to regular visitors. You can block or delete cookies in your browser settings; some parts of the website may not work properly if you do.
Google Maps
Our Contact page shows an embedded Google Map. When you view or use the map, Google may collect information such as your IP address and set its own cookies. This is governed by Google’s Privacy Policy: https://policies.google.com/privacy
WhatsApp and external links
Our website has a WhatsApp button and links to services such as Google Maps directions. If you use them, you leave our website and that service’s own privacy policy applies. WhatsApp is operated by Meta: https://www.whatsapp.com/legal/privacy-policy
Analytics and advertising (Meta Pixel)
We may use tools such as Google Analytics and the Meta Pixel to understand how visitors use our website and to measure and improve our advertising on Facebook and Instagram. These tools may use cookies to collect information such as the pages you visit and the actions you take (for example, submitting an enquiry form). This information is processed by Google and Meta under their own privacy policies. You can manage ad preferences in your Facebook or Google account settings.
Data retention
Enquiries are stored securely in our website’s administration area, which only authorised staff can access. We keep enquiry and contact details for as long as needed to handle your enquiry and for up to 24 months after our last contact with you. After that, we delete them unless we are required by law to keep them longer.
Your rights and deleting your data
You can ask us at any time to:
- see what personal information we hold about you;
- correct inaccurate information;
- delete your information;
- stop contacting you.
To make a request, email saini@primepropertyconsultant.com or call +91 7863002200. We will respond within 15 days. These rights are in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
Data security
We take reasonable steps to protect your information from unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure.
Children
Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18.
Grievance Officer
If you have any concern or complaint about how your personal information is handled, please contact our Grievance Officer:
Name: Mukesh Saini
Prime Property Consultant
7th Floor, 718, Spaze Palazo, SPR Road, Sector 69, Gurugram, Haryana – 122018
Email: saini@primepropertyconsultant.com
Phone: +91 7863002200
We will acknowledge your complaint within 48 hours and aim to resolve it within 15 days.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last changed.